Applying DMAIC to Improve Product Quality in a Fashion Company A

Online First: 15/07/2026

Authors

Corressponding author's email:

anhvan@hcmute.edu.vn

DOI:

https://doi.org/10.54644/jte.2026.2243

Keywords:

DMAIC, Six Sigma, Apparel manufacturing, Quality improve, Process capability

Abstract

In an increasingly competitive environment, improving product quality is a key factor for manufacturing enterprises. This study aims to evaluate and improve product quality in a fashion company through the application of the DMAIC cycle, with the objective of reducing defect rates and enhancing process capability. The research is conducted based on the collection and analysis of actual data from the production department for product X, combined with quality control tools such as control charts, Pareto charts, and cause analysis to identify the main sources of defects. The results show that in the initial stage, the production process operated at a Sigma level of 3.181 with a relatively high defect density, in which the main defects included cup bulging, loss of decorative lace effect, and chiffon fabric scratches, accounting for the majority of total defects. Based on these findings, improvement solutions were proposed and implemented. After implementation, the Sigma level increased to 3.404, indicating the effectiveness of the solutions. The findings confirm that the application of DMAIC can enhance product quality and serve as a foundation for continuous improvement in the future.

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Author Biographies

Thi Dieu Thao Nguyen, Ho Chi Minh City University of Technology and Engineering, Vietnam

Thi Dieu Thao Nguyen is currently a university student majoring in Industrial Management at Ho Chi Minh City University of Technology and Engineering (HCM-UTE), Vietnam. She is particularly interested in and wishes to pursue a career in the field of quality management.

Email: 22124237@student.hcmute.edu.vn. ORCID:  https://orcid.org/0009-0000-3833-0919

Thi Anh Van Nguyen, Ho Chi Minh City University of Technology and Engineering, Vietnam

Thi Anh Van Nguyen is a lecturer at the Faculty of Economics, Ho Chi Minh City University of Technology and Engineering (HCM-UTE), Vietnam. She completed a Ph.D. program in the major of Economics and Management from Tomas Bata University in Zlin (Czech Republic). She has been working and lecturing in the fields of industrial management and operations. Her research interests are Total Quality Management, Sustainable Excellence, Industry 4.0, and Sustainability Development. She has published her work in journals such as Operations and Supply Chain Management, Total Quality Management & Business Excellence, etc. She is also a reviewer for Total Quality Management & Business Excellence, as well as the TQM journal. She has participated in numerous projects in Vietnam, as well as several international projects related to the Southeast Asian economy and Industry 4.0 in Czechia.

Email: anhvan@hcmute.edu.vn. ORCID:  https://orcid.org/0000-0001-6950-6868

References

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Published

15-07-2026

How to Cite

[1]
Nguyễn Thị Diệu Thảo and Nguyễn Thị Anh Vân, “Applying DMAIC to Improve Product Quality in a Fashion Company A: Online First: 15/07/2026”, JTE, Jul. 2026.

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Research Article

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